Bonnyton Farm, photographed by Jade Starmore

PRIVACY STATEMENT

We are required by law to clearly and simply explain what personal data we collect and the reasons why we collect it.

We collect the bare minimum of personal data and use it only for the core business purposes of accounts, record keeping, communication, bookings and dog health care and safety.

 

Who are Bonnyton Farm Doggie Daycare & Kennels?

We are a family run business in Eaglesham just outside Glasgow. You can visit us online or at:

Bonnyton Farm
Bonnyton Moor Road
Eaglesham
Glasgow
G76 0PY

 

What personal data do we collect?

We collect two kinds – contact data and dog care data.

Contact data consists of your name and email address, IP address and phone number. We collect this data so we can answer your enquiries.

Dog Health & Behaviour data consists of the information required to ensure your dog is safe and healthy while using our facilities.

 

How do we collect your personal data?

Directly from you when you fill in a contact form or doggie information form.

If you phone or visit us to enquire about or use our facilities we will collect the relevant information to process your request or booking.

Also, if you send an email we will receive your email address or you sign up for our newsletter.

 

Our Website & Cookies

This website is hosted by Flywheel, who keep the website and online data safe and secure. The website runs a Flywheel cookie which collects very basic information on the number of site visitors we have per day.

We use Google Analytics to monitor statistics on this website. We use this data to analyse which pages are of most interest to our visitors as a whole so that we can provide relevant future content. We do not profile behaviour, or use any data from this website for marketing or targeted ads of any kind. Google Analytics runs four cookies through the website for the purposes of gathering statistical and behavioural information.

If you disable Cookies in the privacy section of your browser you will still be able to access and browse our website, but you may not be able to fill in the contact form or dog information forms.

 

How Do We Store Your Personal Data?

Customer date for our kennels and doggie daycare is stored in our tax records dating back 6 years.

Email enquiries are stored on our dedicated email account.

Our Newsletter is hosted by Mailchimp.

 

How long do we keep your personal data?

UK tax laws require us to keep all accounting and transaction data for 6 years following the submission of our tax return.

 

Can I insist that my personal data is deleted from your records?

Yes, it is your statutory right to do so. We will delete your personal data on request, apart from any current transaction data that we must retain for tax purposes.

 

Do we share personal data with any third parties?

This website was created on WordPress, with hosting and security managed by Flywheel, a secure and wordpress dedicated hosting company. We use Google Analytics to gather general information on site and page views and other basic site usage data. Our Newsletter mailing list is stored on Mailchimp. We do not sell or share any details from our mailing list and you are free to unsubscribe at any time. We do not share your personal data with any other third parties.

 

When will you hear from us?

If you email us or use our Contact form we will reply to your enquiry.

While you have active bookings, or if you are a regular customer, we keep your details so we can contact you regarding your dog and your bookings.

If you have signed up for our Newsletter you will receive our news emails. You can unsubscribe at any point.

 

Questions & Concerns

If you have any questions or concerns about our Privacy Policy, please email through our Contact page or write to us at our business premises address (given above).